KL
Karen L
1 reviews | Active since Mar 2009
15 Mar 2018, 11:12
non -service
I've requested a paid up letter yesterday and I've still not received it despite being an urgent request. Surely in the digital age the information should be available immediately. Please respond today
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Replies (2)
Edgars's replyOfficial
15 Mar 2018, 14:43Thanks for the message regarding the requested paid up letter .We cannot provide a paid up letter since the account has a credit balance and is still open. Kindly use up the credit balance and once done then the store can close the account for you and assist with a paid up letter .***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Edgars's reply15 Mar 2018, 14:43
Official
Thanks for the message regarding the requested paid up letter .We cannot provide a paid up letter since the account has a credit balance and is still open. Kindly use up the credit balance and once done then the store can close the account for you and assist with a paid up letter .***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
KL
Karen L's updateReviewer Update
15 Mar 2018, 15:09Are you for real? Send me an updated account reflecting the credit balance then.
KL
Karen L's update15 Mar 2018, 15:09
Reviewer Update
Are you for real? Send me an updated account reflecting the credit balance then.