1 reviews | Active since Feb 2012
Refer to previous complaint sent to which I never did receive a response either : RE: Edgars Online Query OCC: ********** 002410. Beginning of January this year, I went looking for jeans in the store. After establishing, yet again, that there is no stock of size 48 jeans, the lady on the floor assisted me by taking my name and number so that she can phone me as soon as the new stock arrives (she said approx. 3 weeks). It is now approximately 6 weeks since and I have had no call. This morning I try phoning the store to ask whether there is stock to save me driving there for nothing, and the phone just rings, probably lying on the floor by now. I don't want the jeans for free, I will pay for them. I am just desperately looking for 2 pairs of Size 48 Straight leg mens jeans - one pair blue and one pair black. If no black, 2 pair blue will do too. Is there no stock in the entire South Africa.
Thank you for making contact with us.
As per our telephonic conversation and I advised the manager will be in contact regarding the below.
Once again we apologise for the service experienced.
For any other query please contact the customer experience on ***.
Your reference number: ***/GO.
Kind Regards
Edgars Online Team.
Best regards,
Thank you for making contact with us.
As per our telephonic conversation and I advised the manager will be in contact regarding the below.
Once again we apologise for the service experienced.
For any other query please contact the customer experience on ***.
Your reference number: ***/GO.
Kind Regards
Edgars Online Team.
Best regards,
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