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Brian B

1 reviews | Active since Nov 2009

26 Aug 2016, 14:05

NON-EXISTENT CUSTOMER SERVICE

<p>I am still waiting for verification from Edgars as to when I agreed to the R22.80 admin fee charged on my account.I want a copy of the document with my signature. How many times must I ask? How many times must I post a request? <br /> Is it possibly because I didn't sign such an agreement? I want a response, please.</p> <p>You didn't have the courtesy to respond to any of my requests.</p> <p>I am waiting for the required proof of acceptance.</p> <p>Your service is appalling.</p>

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Replies (1)
Edgars
Edgars's reply16 Sept 2016, 07:32
Official

Thank you once again for making contact with us.We must apologise for the delayed response.

We have provided feedback on the servcie fee query earlier this month.

Should you require any further assistance do not hesitate to contact us on ***

Reference Number: ***/GO

Kind regards,

Edcon Customer Experience Team