lW
lisa W
1 reviews | Active since May 2015
21 May 2015, 15:10
non
For several weeks I have experienced<br> such rude treatment from one of<br> your tellers that I refuse to tolerate<br> it any longer. Each time I try to<br> make a transaction through Ms. fadilia drummen<br> she acts as though I were an<br> annoyance. In one instance, she<br> said she has \no patience in dealing<br> with such petty transactions."<br> I trust that you will speak to her<br> about polite customer service. If she<br> continues to have this attitude"
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Edgars's replyOfficial
22 May 2015, 13:10Hello lisaw9276,
Thank you for raising your concerns with regards to the unpleasant service rendered by the consultant. Please note Edcon sets high standards for the service rendered to customer and any service not indicative of our standards should be addressed accordingly. The store manager will address this matter with the consultant in question and concrete feedback will be given to you shortly.
Please accept our sincere apology for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number,
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with regards to the unpleasant service rendered by the consultant. Please note Edcon sets high standards for the service rendered to customer and any service not indicative of our standards should be addressed accordingly. The store manager will address this matter with the consultant in question and concrete feedback will be given to you shortly.
Please accept our sincere apology for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number,
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply22 May 2015, 13:10
Official
Hello lisaw9276,
Thank you for raising your concerns with regards to the unpleasant service rendered by the consultant. Please note Edcon sets high standards for the service rendered to customer and any service not indicative of our standards should be addressed accordingly. The store manager will address this matter with the consultant in question and concrete feedback will be given to you shortly.
Please accept our sincere apology for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number,
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with regards to the unpleasant service rendered by the consultant. Please note Edcon sets high standards for the service rendered to customer and any service not indicative of our standards should be addressed accordingly. The store manager will address this matter with the consultant in question and concrete feedback will be given to you shortly.
Please accept our sincere apology for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number,
Kind regards.
Edcon customer experience team.
***
Best regards,