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Noluthando N

1 reviews | Active since Oct 2012

19 Sept 2015, 13:53

no word as to the complaint I laid

Hi I recently posted a complaint about a tshirt not having a price tag attachedI was told they will get back to me after addressing the matter with the manager of that store .guess What? there's still no responce so I went on tuesday and the manager was not there not a surprise as he's always MIA,anyway another situation I picked up a pair of sandal heels at the sale shop as I proceeded to go pay the teller Thabile said they had no price so I asked her can she kindly find it for me she agrees and promised to give me a shout I left my details with her and she didn't call I called several times and was told she somewhere in the store but they find her so I asked the lady to please tell her to call me in regards to the shoes but as always Edgars doesnt care abut its customers but I bet if I were white I would have. Gotten a quck response! Utterly disgusted!

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Replies (1)
Edgars
Edgars's reply21 Sept 2015, 09:05
Official
Hello noltee,

It is with great displeasure to hear that you haven't received feedback from management. We have referred this query as a matter of priority and we assure you concrete feedback will be given to you.

The reference number for your query is: ***/GO

If you ever need to speak to us, please do not hesitate to contact us on the below number.

Kind regards
Edcon customer experience
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