1 reviews | Active since Nov 2015
No wonder Edcon is going bankrupt!
<p>Customer service ref number.....***/GO</p> <p> </p> <p>I get told to go in store to the fashion hotline counter (after my previous complaint about your pathetic, terrible, ********** service and lack of stock), and order the item/s of clothing that i could not find in 5 stores within the East Rand, JHB areas. Only to be told, that there is only 1 pair of black levi jeans w38 l34 in the entire country??? What a joke you are as a company. It is no wonder the Edcon group is losing market share to their competitors and staring bankruptcy in the face.</p> <p>Cater to your customers needs, generate sales, and perhaps your doors may just stay open for that little bit longer.</p> <p>I require more than just 1 pair of Black Levi jeans w38 l34, so how do you suggest i get them? Go to your competitors? Seems to be the only option that Edcon has left available to me, unless you miraculously find me some more...</p> <p> </p> <p>DON"T JUST SEND ME SOME GENERIC REPLY...ACTUALLY EARN YOUR SALARY FOR A CHANGE AND DO SOMETHING TO CONVERT AN EXTREMELY ANGRY, UPSET CUSTOMER TO A HAPPY 1</p>
Thank you for your constructive feedback, please be advised your query has been forward to our brand buyers of consideration regarding stock availability.
Your reference number remains the same ***/GO
Kind regards,
Edcon customer experience team,
***
Thank you for your constructive feedback, please be advised your query has been forward to our brand buyers of consideration regarding stock availability.
Your reference number remains the same ***/GO
Kind regards,
Edcon customer experience team,
***
