NO WARNING - INTEREST CHARGES

For the past 37 odd years I have had a 6 month interest free account at Edgars. Now that they are under Business Rescue and their book taken over by RCS my account has an interest bearing portion. At no time did I receive communication giving notice that this would happen and I did not agree to it. I have made several calls to the telephone number on my statement and each time I get different information,. The RCS consultants answering the phones do not know or are not equipped to provide clients with the correct information. Last call I was advise this was an error and on my October statement it would be rectified. Well, October statement has been received and guess what - nothing has changed. Edgars -this is a despicable and ******** method in terms of the Consumer Protection Act and Treating Customer Fairly. It is clearly a method to raise money from your clients to get extra revenue. Bye bye Edgars - I will be settling my account and closing it - this is how you treat your long serving clients .........shocking to say the least From a disgruntled long standing client - with little hope of getting a reply as I am sure there are many unhappy clients