No vouchers for e-mailed statements

<p>Ever since opting for statements via e-mail I have never received the vouchers that come printed on the statements that I used to recieve via post. Every year this is raised with Edgars who apologise for the 'error' yet do nothing about it. The call centre is also incapable of addressing this matter via e-mail which is testamont to the inefficiency of the e-mail channel. I have requested my statements be sent to me by post in future and await confirmation thereof. I wonder if this also too difficulat a request for them to understand. </p>