SK
Suzette K
1 reviews | Active since May 2020
08 Jun 2020, 15:54
No trust in Edgars
No stars. After a long wait I received my online order from Edgars today. Only 3 items in the box total R250 out of the R1000 of items that I ordered. What happened to the rest Edgars or where is my refund. Please explain to me because I fail to understand what you are up to. Hopefully I will receive a refund and hopefully it will not take 7 weeks like your delivery. Never ever will I shop at Edgars again. This is a pain full experience which I never want to go through again.
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Edgars's replyOfficial
11 Jun 2020, 08:20Good day Suzette K,
Thank you for your post.
As per telephonic conversation, kindly be advised that a refund has been processed for the missing items and should reflect on your account within 3-7 working days depending on you your bank.
Your reference number is ***/GO.
Regards,
Edgar's Customer Experience Team
Thank you for your post.
As per telephonic conversation, kindly be advised that a refund has been processed for the missing items and should reflect on your account within 3-7 working days depending on you your bank.
Your reference number is ***/GO.
Regards,
Edgar's Customer Experience Team
Best regards,
Edgars's reply11 Jun 2020, 08:20
Official
Good day Suzette K,
Thank you for your post.
As per telephonic conversation, kindly be advised that a refund has been processed for the missing items and should reflect on your account within 3-7 working days depending on you your bank.
Your reference number is ***/GO.
Regards,
Edgar's Customer Experience Team
Thank you for your post.
As per telephonic conversation, kindly be advised that a refund has been processed for the missing items and should reflect on your account within 3-7 working days depending on you your bank.
Your reference number is ***/GO.
Regards,
Edgar's Customer Experience Team
Best regards,