No Statements Now refused to update my acc on ITC

Item: Edgars
Rating: 2
Author: sabeer S

I haven't received statements 8 months but still paid my account every month, did not received Edgar's club material but still pay the subscription. So I paid up my account in full. Edgars refuses to update MY ITC confirming that my account is at a R0.00 Balance. There are still no Managers available to Help. The staff continue making excuses.

Helpful (0)

Replies (1)

Edgars's replyOfficial

15 Sept 2015, 17:36

Hello sabeers,

Thank you for raising your account concerns with us. Please be advised we have send a request for an ITC update to the accounts department. We assure you concrete feedback will be given to you shortly.

Please find your reference number: ***/GO

If you require any further assistance, kindly contact the accounts department on ***

ind regards
Edcon customer experience
***

Edgars's reply15 Sept 2015, 17:36

Official