No statements being posted

To whom it may concern<br> My father visited Edgars in the Bluff, Durban around 3 months ago, and they made him speak to the head office staff to arrange for his statements to be posted to his residential address. This has unfortunately not happened and my father is not receiving his statement even after requesting the statements be posted to him. Its rather unfortunate that Edgars and their *********** staff cant process a simple request of posting a monthly statement. I would appreciate it if this can be resolved asap.