No Statements

I have received a calls from Edgars on my landline number harassing my parents to talk to me, when I am not at home. Consultants are rude, pushy and have no telephone etiquette when dealing with customers on the phone!!!! That is just plain rude. <br> <br> I have signed up to have statements emailed to me on a monthly basis and that is yet to happen, Every time I call in to confirm my email address, I receive my statements for one month and nothing after that. I am constantly sent sms's to pay my account with no statement provided. <br> <br> I am due to pay an overdue, because I am missed one payment due to not getting my statement. I phoned the call centre this morning and the consultant was rude, unkind and not at all pleasant to speak to. I asked her to remove my landline number as I do not want Edgars to use it as they have no respect for other people. The consultant then jumped in and told me about my over due amount. <br> <br> I told her her i did not get a statement and that I will only pay that amount once I get my statement and she hung up on me when I asked to speak to the manger, She did not even try to explain why I am not getting my statments or was not helpful in any way. <br> <br> THIS IS SO RUDE!!