No statement, but sms tells me to pay
<p>I've been receiving smses from edgars to pay my account. </p> <p>I do not receive any statements from them, and I phone them every time this happens to send the statements MONTHLY!!, </p> <p>I am told that it will be sent monthly but I have not receive any statements this YEAR! </p> <p>But now I have to pay.</p> <p>This is ridiculous. </p> <p>So did Edgars go the same way as our economy???</p>
Kindly forward us your account or ID number so that we may liaise with the accounts team regarding the account query as you have not received statements and you are only receiving payment reminders. Alternatively kindly be advised that the matter regarding the account enquiry has been sent to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Kindly forward us your account or ID number so that we may liaise with the accounts team regarding the account query as you have not received statements and you are only receiving payment reminders. Alternatively kindly be advised that the matter regarding the account enquiry has been sent to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.