No staff
No staff as usual on the floor. Only security at door, cashiers and lady at cosmetic counter. Key West and Cradlestone. This is a common failure in all the stores. By cutting staff your sales are even worse as no one is there to help customers
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Edgars's replyOfficial
05 Aug 2019, 09:31Dear Philip
Thank you for sharing your in-store experience with us.
Please accept our apologies for the frustrations caused to you.
By copy of your mail, we will address both stores managers so that corrective measures may be taken in order to improve our service.
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for sharing your in-store experience with us.
Please accept our apologies for the frustrations caused to you.
By copy of your mail, we will address both stores managers so that corrective measures may be taken in order to improve our service.
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
Edgars's reply05 Aug 2019, 09:31
Official
Dear Philip
Thank you for sharing your in-store experience with us.
Please accept our apologies for the frustrations caused to you.
By copy of your mail, we will address both stores managers so that corrective measures may be taken in order to improve our service.
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for sharing your in-store experience with us.
Please accept our apologies for the frustrations caused to you.
By copy of your mail, we will address both stores managers so that corrective measures may be taken in order to improve our service.
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,