No service with Dental Insurance from Edgars or Hollard (underwriters)

<p>Account number: ********** ********** 34419</p> <p>Name: JH Burger</p> <p> </p> <p>I've had taken out dental insurance on my Edgars account and Hollard is the underwriters. I am struggling to get my policy number, policy contract, how to claim, which dentists I can use, etc. Edgars "cannot" help me, I must contact Hollard. Hollard put me through to this one and then that one. NO ONE IS ABLE TO HELP ME. After 20 calls, someone at Hollard promise to email me my contract within 4 days, this was a week ago.</p> <p> </p> <p>Premiums are being paid every month but when you want to use the insurance, I cannot do a thing !!</p> <p> </p> <p>When you do not pay Edgars on time (maybe a day late ?), the penalise you but when they have to help you, NOTHING.</p> <p> </p> <p>I will go to the media</p>