NO SERVICE-WAS DISMISSED NOT SERVICED

I AM VERY DISSAPOINTED-I WENT TO EDGARS AT THE GATEWAY SHOPPING MALL TO REPORT MY LOST CARD, THIS WAS ON THE 30 JUNE 2015, I ARRIVED AT THE STORE MINUTES AFTER 5, I WAITED A BIT AT THE QUEUE, IT WASNT A LONG WAIT THERE WAS NOT MUCH CUSTOMERS, SO I ASKED THIS GUY TO CHECK MY BALANCE ON THEIR SYSTEM USING MY ID-SO I CAN CONFIRM SINCE MY CARD WAS LOST THAT NO TRANSACTIONS WERE DONE-HE QUICKLY TOLD ME THAT THE CALL CENTRE WAS CLOSED THEY CLOSE AT 5-SO HE THEN JUST GAVE ME MY BALANCE-AND SAID THAT I SHOULD JUST COME BACK THE NEXT DAY-SO I WENT BACK ON 01 JULY 2015-I CALLED THE CALL CENTRE ON MY CELL PHONE JUST AS I LEFT WORK SO THAT I GET ASSISTANCE BEFORE THEY CLOSED-THE CALL CENTRE THEN TOLD ME THAT THEY CLOSE AT 7 AND I COULDVE DONE THIS AT THE STORE-DANE **** BECAUSE MAYBE I ARRIVED MINUTES BEFORE HIS SHIFT ENDED-NOT THINKING ABOUT ME THE CLIENT-I RUSHED TO THE STORE COS I DIDNT WANT TO FIGHT WITH THE STORE ONCE MY CARD WAS USED FRUADULENTLY-I SPOKE TO HIS MANAGER RAJESH WHO PROBABLY IS HIS FRIEND SAID HE WAS GOING TO GIVE ME A CALL ONCE HE HAS SPOKEN TO DANE-NO ONE HAS CALLED ME-IT MEANS **** TO THEM-NO SERVICE AT ALL THEY ****!!! :-(