EP
EWALD P
1 reviews | Active since Jun 2015
11 Jun 2020, 13:39
No service!
I really didn’t even want to pick the 1 star rating because no service can probably not be rated. I have been reading towards the complaints of the online orders placed at the beginning of May and I have the same issue! Winter pyjamas for my elderly mother!! Winter will be over and i will still not have an answer from them. At this stage I just want my money back!! But even for that a manager will phone you back.... and nothing no phone call and another week went by!!
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Edgars's replyOfficial
13 Jun 2020, 16:35Good afternoon Ms EWALD, Thank you for taking time to write to us We apologize profusely for the inconvenience caused. Your complaint has been acknowledged, we will investigate and revert with feedback. The reference number for the complaint is ***/GO Warm RegardsThe Customer Experience Team
Edgars's reply13 Jun 2020, 16:35
Official
Good afternoon Ms EWALD, Thank you for taking time to write to us We apologize profusely for the inconvenience caused. Your complaint has been acknowledged, we will investigate and revert with feedback. The reference number for the complaint is ***/GO Warm RegardsThe Customer Experience Team