PD
Pieter D
1 reviews | Active since Nov 2013
09 Jan 2016, 12:41
No service
This morning I headed to Edgars north gate to pick up a voucher that was sent to me from Malmsbury. Jeanine did not show she wanted to help, I came in later with voucher number and manager who assisted ( Zama) they still had to phone around get access to Zama's e mail address as he/she was off. Very unprofessional and the attitude and unwillingness to go the extra mile. Confirms why I don't shop at Edgars
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Edgars's replyOfficial
13 Jan 2016, 11:02Hello P13t3rD,
Thank you for notifying us of your shopping experience. it is feedback from customers like you that helps us to improve on our short comings. Kindly be advised management was notified of the lapse in service. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for notifying us of your shopping experience. it is feedback from customers like you that helps us to improve on our short comings. Kindly be advised management was notified of the lapse in service. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply13 Jan 2016, 11:02
Official
Hello P13t3rD,
Thank you for notifying us of your shopping experience. it is feedback from customers like you that helps us to improve on our short comings. Kindly be advised management was notified of the lapse in service. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for notifying us of your shopping experience. it is feedback from customers like you that helps us to improve on our short comings. Kindly be advised management was notified of the lapse in service. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***