JD
Judy D

1 reviews | Active since Oct 2009

18 Aug 2016, 09:37

No Service

<p>I have been requesting a smaller size in a pair of jeans that I bought from Edgars in Eastgate.</p> <p>This has been ongoing for weeks now and I am getting nowhere. There seems to be no Fashion Hotline anymore. When I phone Customer Services I am told that they cannot transfer merchandise from every store, to one closest to me???</p> <p>There is no customer service at Edgars. Edgars is my last shop of choice these days.</p> <p> </p>

0
Replies (1)
Edgars
Edgars's reply15 Sept 2016, 10:29
Official

We must apologise for the delayed response.

Please be advised as per investigation, your query has been resolved. We must apologise for the inconvenience and frustration caused.

Your reference number is ***/GO

Kind regards,
Edcon customer experience team,
***

Best regards,