LH
Lara H
1 reviews | Active since Jun 2015
04 Jun 2015, 17:01
NO SERVICE
Hi I would like to bring to your attention, that as a valued and regular customer at Vaal Mall Edgars, I am really getting fed up with the service every time I get there, there is a long que standing and only one person working on the tills. What is the problem there are a lot of people working there but only one seems to be working? So next time I go there I am going to take a photo so that you can see what is going on there. Please give me e-mail where I can send these photos to.
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Replies (1)
Edgars's replyOfficial
06 Jun 2015, 11:27Hello Laralogan,
Thank you for bringing this to our attention. It is such feedback that helps us to improve. Please note this lapsed in service is not the type of service that indicates our standards. Thus, we have referred this matter to the store manager to address. We assure you all matters raised on this query will be addressed accordingly.
We apologise for the overall experience.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
Thank you for bringing this to our attention. It is such feedback that helps us to improve. Please note this lapsed in service is not the type of service that indicates our standards. Thus, we have referred this matter to the store manager to address. We assure you all matters raised on this query will be addressed accordingly.
We apologise for the overall experience.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply06 Jun 2015, 11:27
Official
Hello Laralogan,
Thank you for bringing this to our attention. It is such feedback that helps us to improve. Please note this lapsed in service is not the type of service that indicates our standards. Thus, we have referred this matter to the store manager to address. We assure you all matters raised on this query will be addressed accordingly.
We apologise for the overall experience.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
Thank you for bringing this to our attention. It is such feedback that helps us to improve. Please note this lapsed in service is not the type of service that indicates our standards. Thus, we have referred this matter to the store manager to address. We assure you all matters raised on this query will be addressed accordingly.
We apologise for the overall experience.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
Best regards,