TM
Tumelo M
1 reviews | Active since Feb 2019
17 Feb 2019, 14:56
No service
So today (17/02/2019) at the Hyde Park Cosmetic Gallery The treatment or lack there of was just **** when I walk into your store and look lost I would assume that I would be assisted not because I'm of a certain class but would be assisted because I'm a potential customer We had to wonder like lost sheep while the ladies just went on chatting away with no care for us
They need to learn that they are there to assist not go on about their lives and totally disregard a person's presence based on what they look like
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Edgars's replyOfficial
17 Feb 2019, 16:14Good day,
Thank you for bringing the matter to our attention.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you.
Kindly be informed your concerns are now raised with the Store’s Management Team and feedback will be provided within the next 48 to 72 working hours.
Please find below reference number for this query:
***/GO
Kind Regards
Edgars Customer Experience Team
***
Thank you for bringing the matter to our attention.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you.
Kindly be informed your concerns are now raised with the Store’s Management Team and feedback will be provided within the next 48 to 72 working hours.
Please find below reference number for this query:
***/GO
Kind Regards
Edgars Customer Experience Team
***
Best regards,
Edgars's reply17 Feb 2019, 16:14
Official
Good day,
Thank you for bringing the matter to our attention.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you.
Kindly be informed your concerns are now raised with the Store’s Management Team and feedback will be provided within the next 48 to 72 working hours.
Please find below reference number for this query:
***/GO
Kind Regards
Edgars Customer Experience Team
***
Thank you for bringing the matter to our attention.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you.
Kindly be informed your concerns are now raised with the Store’s Management Team and feedback will be provided within the next 48 to 72 working hours.
Please find below reference number for this query:
***/GO
Kind Regards
Edgars Customer Experience Team
***
Best regards,