No responsibility for billing on my account

<br> Hello Peter,<br> <br> I contacted (by online form) Edgars to query about a R39 sms air subscription on my Edgars account.I have never recieved any notification or confirmation of recieving any sms or airtime bundles.... This is the reply I get....<br> <br> \<br> We do apologise for the delayed response. Kindly contact RMCS for further confirmation regarding your air time subscription .For any other query please contact the customer experience on ***or contact the accounts department on ***."<br> <br> I want Edgars to cancel this subscription immediately"