NG
Nathanual G
1 reviews | Active since Feb 2011
11 Feb 2016, 09:04
NO RESPONSE YET AGAIN
I complained on the 11/01/2016 about edgars not updating my information with the Credit Buerues, I got a reply 2 days later that someone will call me and fix this yet nothing!!! its been over a month.... did they run out of AIRTIME..<br> This account was settled in 2014 I got the paid up letter, this is affecting me in a very bad way I am even losing job oppertunities because of this... SORT IT OUT OR IM TAKING YOU TO THE CLEANERS THIS IS NO IDLE THREAT!!!!! I ASSURE U
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Edgars's replyOfficial
12 Feb 2016, 13:21Hello Tennie20,
Thank you for bringing the above concerns to our attention.
Please be advised that matter has been escalated to our regional credit office management for investigation purposes. Upon their findings feedback confirming resolution will be provided directly to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing the above concerns to our attention.
Please be advised that matter has been escalated to our regional credit office management for investigation purposes. Upon their findings feedback confirming resolution will be provided directly to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply12 Feb 2016, 13:21
Official
Hello Tennie20,
Thank you for bringing the above concerns to our attention.
Please be advised that matter has been escalated to our regional credit office management for investigation purposes. Upon their findings feedback confirming resolution will be provided directly to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing the above concerns to our attention.
Please be advised that matter has been escalated to our regional credit office management for investigation purposes. Upon their findings feedback confirming resolution will be provided directly to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,