BK
Buhle K

1 reviews | Active since Sept 2015

15 Oct 2016, 19:14

No response on account online application

<p>I app**** online for an account 4 working days ago and to date i have not received a response, surely the turnaround time shoulI app**** online for an account 4 working days ago and to date i have not received a response, surely the turnaround time should be faster than that..d be faster than that..</p>

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Replies (1)
Edgars
Edgars's reply17 Oct 2016, 09:08
Official

We are so sorry to hear about your unpleasant experience concerning your application for a new account.

We have escalated your query to our new accounts department to investigate on your application and revert with feedback shortly.

Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Edcon customer experience team,
***