1 reviews | Active since Mar 2017
No Response on account applications
<p>So I app**** for an Edgars account online about a week ago...and during the process I was told that I will get contacted within 48 hours. To date I have not been contacted and I don't have any idea what the status of my account application is. Poor service and very disappointed.</p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Kindly find the direct new accounts team details below. Please find the below reference number for your email ***/GO.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Kindly find the direct new accounts team details below. Please find the below reference number for your email ***/GO.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
I did.call the new accounts department several times but my calls got cut off. I don't mind if my application has been declined but would appreciate common decency if I could be notified either way. Your accounts teams can contact me on ***. To check my applocation status my ID number is ***
I did.call the new accounts department several times but my calls got cut off. I don't mind if my application has been declined but would appreciate common decency if I could be notified either way. Your accounts teams can contact me on ***. To check my applocation status my ID number is ***