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kovin G

1 reviews | Active since May 2011

19 Sept 2017, 19:01

No Response from the Debt Review Department After trying 7 numbers

I have tried getting a hold of the Debt Review Department today in order to obtain a paid up letter ,however I was on the phone for hours with no luck I require this letter urgently but I am getting a run around I need this matter to be escalated as this is poor service

0
Replies (1)
Edgars
Edgars's reply20 Sept 2017, 09:25
Official

Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the paid up letter request. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***


Kind regards.

Customer Experience Team

Call Centre: ***