No response from ***** investigation

Good day,<br> <br> My patience is running out, a ********** activity took place on my account on the 28th of January. I did the affidavits and everything that was required and the investigations took place thereafter. I am still waiting to here something and no one has taken the time to update me on what is happening. meanwhile My account remains inflated with this ********** amount and I had to pay a bigger installment this month which I believe I should have refused to pay. Please can some have the decency to inform me what is happening. This is no fault of mine and it has been a nightmare, I want that amount removed from my account, I cannot be expected to carry the brunt, I believe the amount should have been reversed pending the outcome of the investigation cause we live in a country where you innocent until proven guilty. Please remove this amount ASAP before I lose it