No Response from Edgars on Celphone repair

Item: Edgars
Rating: 2
Author: Hennie S

My Cellphone is insured with Edgars. I handed my phone in for repairs and they said it would take 21 Days. It is now 60 Days and I dont have my phone. Mmpho called two times after the 21 days and explained why my phone is not fixed(He wasn't satisfied with quality of the repair). Since then I didn't hear from them again. The phone number for the store just rings and no reply on my email.

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Replies (1)

Edgars's replyOfficial

28 Oct 2015, 16:44

Hello hdvonstaden,

Thank you for raising your apprehensions with us. Please be advised we are in receipt of your query with Finrite and we will be in contact with you shortly. We apologise for the overall experience, but we assure you concrete feedback will be given to you shortly.

Please find your reference number: ***/GO

If you ever need to speak to us, please do not hesitate to contact us on the below number.

Kind regards
Edom customer experience
***

Edgars's reply28 Oct 2015, 16:44

Official