HP
Haseena P
1 reviews | Active since Oct 2012
25 Mar 2015, 08:50
NO RESPONSE FROM EDGARS
I was told to email [Email Removed] with the details of my complaint posted on hellopeter, which i did on 9 march. To date i have not received feedback from edgars. I am now closing my edgars account. I do not need to buy from a store that has such pathteic service.
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Replies (1)
Edgars's replyOfficial
27 Mar 2015, 14:27Hello Dissatisfied123,
As per our telephonic discussion; kindly note the shoe was sourced and it is out of stock. We deeply apologise for the overall experience. That is certainly not the type of service that indicates our standards. We assure you measures will be taken to avoid the re-occurrence of this nature.
We hope to be off assistance to you next time you visit out store
You reference number is as follows: ***/GO
If you require any further assistance, Please accept our sincere apology for the overall experience.
Kind regards.
Edcon customer experience team,
***
As per our telephonic discussion; kindly note the shoe was sourced and it is out of stock. We deeply apologise for the overall experience. That is certainly not the type of service that indicates our standards. We assure you measures will be taken to avoid the re-occurrence of this nature.
We hope to be off assistance to you next time you visit out store
You reference number is as follows: ***/GO
If you require any further assistance, Please accept our sincere apology for the overall experience.
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply27 Mar 2015, 14:27
Official
Hello Dissatisfied123,
As per our telephonic discussion; kindly note the shoe was sourced and it is out of stock. We deeply apologise for the overall experience. That is certainly not the type of service that indicates our standards. We assure you measures will be taken to avoid the re-occurrence of this nature.
We hope to be off assistance to you next time you visit out store
You reference number is as follows: ***/GO
If you require any further assistance, Please accept our sincere apology for the overall experience.
Kind regards.
Edcon customer experience team,
***
As per our telephonic discussion; kindly note the shoe was sourced and it is out of stock. We deeply apologise for the overall experience. That is certainly not the type of service that indicates our standards. We assure you measures will be taken to avoid the re-occurrence of this nature.
We hope to be off assistance to you next time you visit out store
You reference number is as follows: ***/GO
If you require any further assistance, Please accept our sincere apology for the overall experience.
Kind regards.
Edcon customer experience team,
***
Best regards,