AM
Andrew M
1 reviews | Active since Jun 2010
11 Jul 2015, 20:45
No response from Edgars
I requested assistance from Edgars in closing my account on 30 June 2015 and I was totally ignored by the *********** staff who work at this company. I managed to close my account (I hope) and requested email confirmation that the account was closed on 8 July 2015 and I still await a response from the *********** staff at this company. Carry on Edgars, your customer service is one of the reasons that you are going insolvent.
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Edgars's replyOfficial
14 Jul 2015, 12:27Hello andyjmav,
We would like to apologise for the lapse in service. Please be advised we have referred your paid up letter request to the accounts department. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
We would like to apologise for the lapse in service. Please be advised we have referred your paid up letter request to the accounts department. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply14 Jul 2015, 12:27
Official
Hello andyjmav,
We would like to apologise for the lapse in service. Please be advised we have referred your paid up letter request to the accounts department. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
We would like to apologise for the lapse in service. Please be advised we have referred your paid up letter request to the accounts department. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,