DD
Donald D
1 reviews | Active since May 2013
30 Apr 2015, 08:44
no response as yet
called in your customer care last week to find out if they got my payment that was made via eft your agent told me not as yet spoke to her manager or supervisor who promised to put my details asight and keep checking if you got my payment but even today am still waiting for her call can someone phone me and tell me if you have received my payment, and as far as i know i have paid all the outstanding amount your your urgent feedback will be highly appreaciated.
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Edgars's replyOfficial
04 May 2015, 10:24Hello donaldd,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. Kindly be advised that our attempts to contact you have been unsuccessful. Please note that there is no outstanding balance owing on your account, as the last payment of R8610.00 was received.
Should you require further assistance, kindly contact our accounts department on ***, quote ***/GO and a friendly consultant will gladly advise you.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. Kindly be advised that our attempts to contact you have been unsuccessful. Please note that there is no outstanding balance owing on your account, as the last payment of R8610.00 was received.
Should you require further assistance, kindly contact our accounts department on ***, quote ***/GO and a friendly consultant will gladly advise you.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Best regards,
Edgars's reply04 May 2015, 10:24
Official
Hello donaldd,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. Kindly be advised that our attempts to contact you have been unsuccessful. Please note that there is no outstanding balance owing on your account, as the last payment of R8610.00 was received.
Should you require further assistance, kindly contact our accounts department on ***, quote ***/GO and a friendly consultant will gladly advise you.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. Kindly be advised that our attempts to contact you have been unsuccessful. Please note that there is no outstanding balance owing on your account, as the last payment of R8610.00 was received.
Should you require further assistance, kindly contact our accounts department on ***, quote ***/GO and a friendly consultant will gladly advise you.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Best regards,