NM
Neelam M
1 reviews | Active since Dec 2015
15 May 2020, 11:34
No response always
I have been sending emails, phoning and holding on for 2 hrs at a time but no response. It has been over a week. I need urgent assistance with my order and no feedback when it will be delivered. Pathetic service. I'm a regular online customer but I will shop somewhere else from now on as I get better service then Edgars always.
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
17 May 2020, 12:16Good Day Neelam Thank you for your email. We apologise for the inconvenience caused.
Please note that we have received your query, we are currently investigating and we will be contacting you shortly
Your reference number is ***/GO
We wish you all the best during this period. Stay safe and #flattenthecurve.
Kind regards Customer Experience
Please note that we have received your query, we are currently investigating and we will be contacting you shortly
Your reference number is ***/GO
We wish you all the best during this period. Stay safe and #flattenthecurve.
Kind regards Customer Experience
Best regards,
Edgars's reply17 May 2020, 12:16
Official
Good Day Neelam Thank you for your email. We apologise for the inconvenience caused.
Please note that we have received your query, we are currently investigating and we will be contacting you shortly
Your reference number is ***/GO
We wish you all the best during this period. Stay safe and #flattenthecurve.
Kind regards Customer Experience
Please note that we have received your query, we are currently investigating and we will be contacting you shortly
Your reference number is ***/GO
We wish you all the best during this period. Stay safe and #flattenthecurve.
Kind regards Customer Experience
Best regards,