JZ
Johan Z
1 reviews | Active since Feb 2011
02 Feb 2016, 08:26
No response after multiple emails
When i login to my edgars account i cannot view my statements since i opened my account with them. I have emailed them multiple times, but they do not respond.
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Replies (1)
Edgars's replyOfficial
03 Feb 2016, 12:37Hello kraitx,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that the concerns you have raised regarding the statements not loading on your online profile was forwarded to the relevant department to look into.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind Regards,
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that the concerns you have raised regarding the statements not loading on your online profile was forwarded to the relevant department to look into.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind Regards,
The Customer Experience Team
***
Best regards,
Edgars's reply03 Feb 2016, 12:37
Official
Hello kraitx,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that the concerns you have raised regarding the statements not loading on your online profile was forwarded to the relevant department to look into.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind Regards,
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that the concerns you have raised regarding the statements not loading on your online profile was forwarded to the relevant department to look into.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind Regards,
The Customer Experience Team
***
Best regards,