MC
Munaza C
1 reviews | Active since Feb 2014
07 Dec 2015, 12:37
No Response
Consultants gave me settlement amounts for my clothing account and Edgars personal loan. I was told it will take 48 hour to get my paid up letters once its paid. I have being emailing and being calling the call centres no can assist me. Every consultant has a different story.
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Edgars's replyOfficial
08 Dec 2015, 09:12Hello Munaza,
Thank you for raising your apprehensions with us. Kindly be advised the amount paid is showing and we have referred this query to the accounts department to address as the balance is still reflecting. We assure you concrete feedback will be given to you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Edcon customer experience team,
***
Thank you for raising your apprehensions with us. Kindly be advised the amount paid is showing and we have referred this query to the accounts department to address as the balance is still reflecting. We assure you concrete feedback will be given to you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply08 Dec 2015, 09:12
Official
Hello Munaza,
Thank you for raising your apprehensions with us. Kindly be advised the amount paid is showing and we have referred this query to the accounts department to address as the balance is still reflecting. We assure you concrete feedback will be given to you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Edcon customer experience team,
***
Thank you for raising your apprehensions with us. Kindly be advised the amount paid is showing and we have referred this query to the accounts department to address as the balance is still reflecting. We assure you concrete feedback will be given to you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Edcon customer experience team,
***
Best regards,