BS
Bulelwa S
1 reviews | Active since Nov 2015
21 Nov 2015, 12:48
no response
I Boughy a Tablet in clearypark within 2days it was not recognising the sim card.I reported it and they took the phone and promised to fix it and give it back to me after 2weeks but its almost 2 months now and they are not saying anything they are telling me to wait
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Edgars's replyOfficial
23 Nov 2015, 11:30Hello buli1234,
Please accept our sincere apologies for the overall service experience.
As discussed telephonically we would like to confirm that it was explained to you that a payment of R450 is requested before any repair services may be conducted. The reason for payment is due to negligence where you also confirmed that the unit was dropped accidentally by you and could not recognise both sim cards.
Please find your reference number below:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards, Customer Experience Team.
Call Centre: ***
Please accept our sincere apologies for the overall service experience.
As discussed telephonically we would like to confirm that it was explained to you that a payment of R450 is requested before any repair services may be conducted. The reason for payment is due to negligence where you also confirmed that the unit was dropped accidentally by you and could not recognise both sim cards.
Please find your reference number below:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards, Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply23 Nov 2015, 11:30
Official
Hello buli1234,
Please accept our sincere apologies for the overall service experience.
As discussed telephonically we would like to confirm that it was explained to you that a payment of R450 is requested before any repair services may be conducted. The reason for payment is due to negligence where you also confirmed that the unit was dropped accidentally by you and could not recognise both sim cards.
Please find your reference number below:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards, Customer Experience Team.
Call Centre: ***
Please accept our sincere apologies for the overall service experience.
As discussed telephonically we would like to confirm that it was explained to you that a payment of R450 is requested before any repair services may be conducted. The reason for payment is due to negligence where you also confirmed that the unit was dropped accidentally by you and could not recognise both sim cards.
Please find your reference number below:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards, Customer Experience Team.
Call Centre: ***
Best regards,