NS
Nardus S
1 reviews | Active since Jan 2011
21 Aug 2015, 17:51
No response
Good day<br> <br> I mailed [Email Removed] to ask for a statement for my thank u points. A day a and a half later they responded:<br> <br> \Kindly contact the Internet team on ***they will certainly assist further
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Edgars's replyOfficial
24 Aug 2015, 15:59Hello nastr,
Thank you for raising your concerns with us. Please be advised we do not have a detailed statement for 'Thank You' points. You need to re-register on the website and you will be able to view your Thank You point's history. Please re-register at www.edgars.co.za. We apologise for the misunderstanding and inconvenience caused.
Your reference number: ***/GO
If you require to know the balance of your points, you may contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Please be advised we do not have a detailed statement for 'Thank You' points. You need to re-register on the website and you will be able to view your Thank You point's history. Please re-register at www.edgars.co.za. We apologise for the misunderstanding and inconvenience caused.
Your reference number: ***/GO
If you require to know the balance of your points, you may contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply24 Aug 2015, 15:59
Official
Hello nastr,
Thank you for raising your concerns with us. Please be advised we do not have a detailed statement for 'Thank You' points. You need to re-register on the website and you will be able to view your Thank You point's history. Please re-register at www.edgars.co.za. We apologise for the misunderstanding and inconvenience caused.
Your reference number: ***/GO
If you require to know the balance of your points, you may contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Please be advised we do not have a detailed statement for 'Thank You' points. You need to re-register on the website and you will be able to view your Thank You point's history. Please re-register at www.edgars.co.za. We apologise for the misunderstanding and inconvenience caused.
Your reference number: ***/GO
If you require to know the balance of your points, you may contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,