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ziphora N
1 reviews | Active since Mar 2012
14 Feb 2015, 09:21
No response
how long does it take for you to respond to your queries?<br> <br> ***/S.G.N<br> <br> This was sent on the 10.02.2015
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Edgars's replyOfficial
16 Feb 2015, 14:31Hello Maraphalile,
As per our telephonic discussion, kindly note our refund and exchange policy is part of the service we render to our customers. Please be advised we have liaised with the store manager and he has agreed to exchange the item for you. We apologise for the overall experience. Please find your reference number: ***/GO
If you need to speak to us, Please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
As per our telephonic discussion, kindly note our refund and exchange policy is part of the service we render to our customers. Please be advised we have liaised with the store manager and he has agreed to exchange the item for you. We apologise for the overall experience. Please find your reference number: ***/GO
If you need to speak to us, Please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply16 Feb 2015, 14:31
Official
Hello Maraphalile,
As per our telephonic discussion, kindly note our refund and exchange policy is part of the service we render to our customers. Please be advised we have liaised with the store manager and he has agreed to exchange the item for you. We apologise for the overall experience. Please find your reference number: ***/GO
If you need to speak to us, Please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
As per our telephonic discussion, kindly note our refund and exchange policy is part of the service we render to our customers. Please be advised we have liaised with the store manager and he has agreed to exchange the item for you. We apologise for the overall experience. Please find your reference number: ***/GO
If you need to speak to us, Please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Best regards,