TG
Tyrone G
1 reviews | Active since Feb 2015
23 Jun 2015, 16:27
No response
To whom this reaches,<br> <br> On May 29th I submitted a query through Edgars online customer service page on their websites, they did not respond and so two weeks later I sent another message regarding the issue I had with their service. It is now June 23rd and I have still yet to get so much a missed call from Edgars. I tried calling their call center but could not speak to anyone on 2 different occasions. I will not be able to return the items I purchased as it has been over a month. This is horrible service from such a huge company. Here is my reference number for the queries I submitted: <br> <br> ***/S.G.N<br> <br> Regards<br> Tyrone<br>
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Replies (1)Edgars's replyOfficial
25 Jun 2015, 10:45Hello Tyrone1988,
Thank you for raising your concerns with us. Kindly note we have referred this query to the store manager to address, we apologise for the overall experience, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience team.
***
Thank you for raising your concerns with us. Kindly note we have referred this query to the store manager to address, we apologise for the overall experience, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience team.
***
Best regards,
Edgars's reply25 Jun 2015, 10:45
Official
Hello Tyrone1988,
Thank you for raising your concerns with us. Kindly note we have referred this query to the store manager to address, we apologise for the overall experience, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience team.
***
Thank you for raising your concerns with us. Kindly note we have referred this query to the store manager to address, we apologise for the overall experience, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience team.
***
Best regards,
