CB
Candice B
1 reviews | Active since Jan 2015
28 May 2015, 16:22
No Response!
I have sent 3 emails through to Edgars this week and have not received one response! All I want to know is how to apply for a credit increase on my Edgars account. One would think that they want to make sales but apparently not.
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Edgars's replyOfficial
01 Jun 2015, 08:47Hello CandiceBurgess,
Thank you for bringing this matter to our attention. Kindly note we do not offer an option for applying for a credit increase anymore. We are no longer allowed to do it manually. Kindly note once you have qualified for a credit increase you will be notified by an SMS.
We apologise for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Thank you for bringing this matter to our attention. Kindly note we do not offer an option for applying for a credit increase anymore. We are no longer allowed to do it manually. Kindly note once you have qualified for a credit increase you will be notified by an SMS.
We apologise for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply01 Jun 2015, 08:47
Official
Hello CandiceBurgess,
Thank you for bringing this matter to our attention. Kindly note we do not offer an option for applying for a credit increase anymore. We are no longer allowed to do it manually. Kindly note once you have qualified for a credit increase you will be notified by an SMS.
We apologise for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Thank you for bringing this matter to our attention. Kindly note we do not offer an option for applying for a credit increase anymore. We are no longer allowed to do it manually. Kindly note once you have qualified for a credit increase you will be notified by an SMS.
We apologise for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,