AB
Angelique B

1 reviews | Active since Nov 2016

12 Dec 2017, 11:24

No Response!

App**** online for an account, got a call from the ****ty call centre, I informed the woman that I can only take the call after 17:00. She respond “ok” and SLAMS the phone in my ear! Does not even try and make alternativ arrangements? And still I have no account? Get back to me ASAP!

0
Replies (1)
Edgars
Edgars's reply13 Dec 2017, 13:23
Official

Thank you for bringing this matter to our attention .We will follow up with our new accounts team and feedback will be provided to you on the status of the application.Apologies for the frustrations caused.

***/GO

Kind regards

The Edcon Customer Experience Team

Best regards,