1 reviews | Active since Oct 2016
<p>We have been trying with no luck to get hold of someone at Edgars to close an account. After numerous emails, the only response you get is email will be attended to wothin 48 hours, last email was sent more than 72 hours ago. Initial email was answered by Christopher , just saying that account needs to be paid in full before it can be closed, now he does not respond! Account was paid in full , and we will not be paying any extra levies because they cannot tend to their queries on time. </p>
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding the account closure.
Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding the account closure.
Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
Still have not had any feedback from Edgars , since the reply on Hellopeter on the 08-10-2016.
Still have not had any feedback from Edgars , since the reply on Hellopeter on the 08-10-2016.
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