YC
Yolanda C
1 reviews | Active since Apr 2015
14 May 2015, 08:48
No Responce
Hi There<br> <br> I have laid a complain regarding my account being blocked. I got a feedback with email addresses [Email Removed] & [Email Removed] I sent an email to both emails on the 28 April 2015 and still have not yet got any response.<br> <br> Can I get any response regarding my account please. This account is blocked yet paid up in full. I received statements of 0.00 balance. So I do not owe Edgars. I need to shop<br> <br> Regards<br> Yolanda
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Edgars's replyOfficial
15 May 2015, 11:07Hello yolandachepape12,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly forwarded the requested document to the email address provided and we will then liaise with the dept review department to assist with removing the block code on your account.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly forwarded the requested document to the email address provided and we will then liaise with the dept review department to assist with removing the block code on your account.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding
Kind Regards
The Customer Experience Team
***
Best regards,
Edgars's reply15 May 2015, 11:07
Official
Hello yolandachepape12,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly forwarded the requested document to the email address provided and we will then liaise with the dept review department to assist with removing the block code on your account.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly forwarded the requested document to the email address provided and we will then liaise with the dept review department to assist with removing the block code on your account.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding
Kind Regards
The Customer Experience Team
***
Best regards,