kW
kobus W
1 reviews | Active since Jul 2011
03 Oct 2018, 12:26
No resolution, no constructive feedback
Thank you for the update, but i fail to see how I should wait for feedback from another company when Edgars sent me sms's i am in arrears whilst i actually was in credit before Edgars decided to load stuff to my account.
Should i receive no response by latest tomorrow afternoon I will take it that Edgars is not interested in getting the issue resolved and do the needed.
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Edgars's replyOfficial
03 Oct 2018, 17:55Thank you for bringing this matter to our attention. Please be advised that we have already escalated your query to our third parties for a reversal and feedback will be provided to you.We apologise for the disappointment caused to you
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Edgars's reply03 Oct 2018, 17:55
Official
Thank you for bringing this matter to our attention. Please be advised that we have already escalated your query to our third parties for a reversal and feedback will be provided to you.We apologise for the disappointment caused to you
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,