JT
Jacqueline T
1 reviews | Active since Jan 2020
10 Jan 2020, 10:51
NO REPLY AND NO FEEDBACK
I logged a query with Edgars via Facebook on 2 items i purchased from them. This was on 19 December 2019. All I kept hearing is that they are investigating and someone will contact me. I am still waiting. Of late, they simply do not respond at all and I am sure this a tactic they use hoping that the person will give up and go away. Why do we as consumers have to be satisfied with this BAD BAD BAD BAD service??
Helpful (0)
Replies (2)0
Replies (2)
Edgars's replyOfficial
10 Jan 2020, 16:55Dear Jacqueline
Thank you for bringing this matter to our attention.We apologise for the disappointment and inconvenience caused to your with these products .
Please note that we will be in direct contact with you to have this matter resolved .
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for bringing this matter to our attention.We apologise for the disappointment and inconvenience caused to your with these products .
Please note that we will be in direct contact with you to have this matter resolved .
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
Edgars's reply10 Jan 2020, 16:55
Official
Dear Jacqueline
Thank you for bringing this matter to our attention.We apologise for the disappointment and inconvenience caused to your with these products .
Please note that we will be in direct contact with you to have this matter resolved .
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for bringing this matter to our attention.We apologise for the disappointment and inconvenience caused to your with these products .
Please note that we will be in direct contact with you to have this matter resolved .
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
JT
Jacqueline T's updateReviewer Update
14 Jan 2020, 11:20Still no contact or anything from Edgars. The excuses are as dismal as the service. I will be sure to close the account when it's settled. I am either begging or paying for service. I refuse to do both!!!!
JT
Jacqueline T's update14 Jan 2020, 11:20
Reviewer Update
Still no contact or anything from Edgars. The excuses are as dismal as the service. I will be sure to close the account when it's settled. I am either begging or paying for service. I refuse to do both!!!!