BB
Brownbabe B
1 reviews | Active since Nov 2016
22 Sept 2017, 19:18
No refund yet
After me posting a week ago about my refund and requesting a urgent refund. My query was unresolved on hello Peter as well as via the call centre. I sent my id more than three times and I keep getting asked to send it it's not received yet I'm getting a notification from the automated response receipt of your mail. I demand my money. Why do you need 14-21 days collecting interest on money that doesn't belong to you. Yet if you listen to the recording the account is in credit but they won't give me my money
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Replies (2)
Edgars's replyOfficial
26 Sept 2017, 09:20We sincerely apologise for the lengthy period its taking to resolve the query. The accounts team are actioning the query and they will be in contact with you on way forward. Query ref no :***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Edgars's reply26 Sept 2017, 09:20
Official
We sincerely apologise for the lengthy period its taking to resolve the query. The accounts team are actioning the query and they will be in contact with you on way forward. Query ref no :***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Edgars's replyOfficial
26 Sept 2017, 09:20We sincerely apologise for the lengthy period its taking to resolve the query. The accounts team are actioning the query and they will be in contact with you on way forward. Query ref no :***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Edgars's reply26 Sept 2017, 09:20
Official
We sincerely apologise for the lengthy period its taking to resolve the query. The accounts team are actioning the query and they will be in contact with you on way forward. Query ref no :***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,