NO REFUND OF ITEM PURCHASED WITHIN 24HRS

On 18 February 2020 I purchased an item from Edgars Gateway only to discover that the item was either worn by a previous customer hence the terrible fading and then returned or the item was already badly faded when i purchased it. When i went back to Edgars Gateway the following day 19 February 2020 I was accused that I had worn it and caused it to fade badly within 24hrs of my purchase. My complaint escalated to the store manager who had the same arrogant attitude. They could not explain how the item had faded or how it came to be on the shop floor, in all fairness I should have "scrutinised" the item before purchasing. Nevertheless how could I have used the item for it to be worn out or faded to such an extreme within 1 day of my purchase? I did not get a refund for the item. The lesson to be learnt here people is that Edgars Gateway is selling poor quality merchandise or there standards have dropped. I was thoroughly disappointed with their attitude and service.