DM
Dikeledi M
1 reviews | Active since Jul 2020
20 Jul 2020, 16:25
No Refund After two month
I purchased an order on the 7th of May with 10 line items however due to no stock i only received 5 items with the promise that they will refund me, I have not received a single cent from them, every call i make is either being escalated or investigated with no feedback to me the end user, The items were short delivered from their warehouse however they cannot even pay me back, Terrible Service !!!!
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Edgars's replyOfficial
21 Jul 2020, 09:31Good day Dikeledi, Thank you for taking time to write to us We apologise profusely for the inconvenience caused. Your complaint has been acknowledged, we will investigate and revert with feedback. The reference number for the complaint is ***/GO Warm Regards The Edgars Team
Best regards,
Edgars's reply21 Jul 2020, 09:31
Official
Good day Dikeledi, Thank you for taking time to write to us We apologise profusely for the inconvenience caused. Your complaint has been acknowledged, we will investigate and revert with feedback. The reference number for the complaint is ***/GO Warm Regards The Edgars Team
Best regards,
DM
Dikeledi M's updateReviewer Update
22 Jul 2020, 16:18Its been two months, when will you revert back?
DM
Dikeledi M's update22 Jul 2020, 16:18
Reviewer Update
Its been two months, when will you revert back?