JM
Jacques M
1 reviews | Active since Aug 2017
27 Sept 2017, 17:41
No Refund
Placed order 9th August and week later they inform me that item is out of stock , today 27th September and email them every week and no one can help me. Even been at their store at Menlyn and no one can help me. If anybody can give me advice on what to do next cause I'm feeling helpless.
Helpful (0)
Replies (2)0
Replies (2)
Edgars's replyOfficial
28 Sept 2017, 09:24We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the order as the items were out of stock, they will action and revert back to you with feedback. We therefore request for the order number to be provided to ***. Please find the below reference number for your email ***/GO We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply28 Sept 2017, 09:24
Official
We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the order as the items were out of stock, they will action and revert back to you with feedback. We therefore request for the order number to be provided to ***. Please find the below reference number for your email ***/GO We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's replyOfficial
28 Sept 2017, 09:25We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the order as the items were out of stock, they will action and revert back to you with feedback. We therefore request for the order number to be provided to ***. Please find the below reference number for your email ***/GO We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply28 Sept 2017, 09:25
Official
We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the order as the items were out of stock, they will action and revert back to you with feedback. We therefore request for the order number to be provided to ***. Please find the below reference number for your email ***/GO We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,