1 reviews | Active since Mar 2011
No quality but expensive
<p>I bought several bra's over the past few months from Edgars which are made by playtex they are underwire bra's, they cost a fortune however after using it a few times i have to stitch the underwire back into the bra, not sure what is going on with the quality, these bra's are very expensive, i would like to know what Edgars are willing to do about this and how are they going to solve my issue and the amount of money i spent?</p>
As per our telephonic conversation. We have escalated the complaint to the Edgars Sandton management to address as our valued customer is not happy that you with the quality of the Playtex bras as the wire starts coming out after only few months of purchase. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***
As per our telephonic conversation. We have escalated the complaint to the Edgars Sandton management to address as our valued customer is not happy that you with the quality of the Playtex bras as the wire starts coming out after only few months of purchase. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***
Hi, Edgars has not contacted me after the call that i received.
What terrible service!!!!!
Hi, Edgars has not contacted me after the call that i received.
What terrible service!!!!!