No Peace with Edgars

I have logged the Complain since end of May about the data, sms and airtime thing which was cancelled somewhere in July and reversal of the money was declined because they say I agree to receive them whoever didn’t receive any data nor airtime to my phone. On the 4th August 2018 I asked for the recording when they were selling the product to me. On the recording they told me am NOT going to pay any CENT. Is being a 3 months now waiting for recording.Today i received sms saying my account being handed over to debt collection agency. They too quick about money but can't do their job.i regret the day i joined edgars.